REFUND & RETURN POLICY

Our official policy is listed below; please contact us at info@casketetcetera.com and we will make sure you are satisfied.

We understand how stressful the farewell process can be, and we strive to minimize it wherever possible.

Caskets are custom items and cannot be returned, exchanged, or refunded.

Only if the casket has manufacturing defects
or the wrong casket was shipped.